Delivery time depends on your location and the shipping method selected:

• Metro cities: 3–5 business days

• Other areas: 5–7 business days

• Remote locations: Up to 10 business days

Once your order is shipped, you’ll receive a tracking link to monitor the delivery status. Delays may occur during holidays or due to unforeseen circumstances.

We want you to love what you buy! Here’s how our return and exchange policy works:

• You can request a return or exchange within 3 days of receiving your order.

• Items must be unused, in original condition, and with all tags/packaging intact.

• Some items (e.g., personal care, hygiene products, or customized items) may be non-returnable—check the product page for details.

• To start a return or exchange, contact our Customer Support with your order number and reason.

Once we receive and inspect the item, we’ll process your refund or replacement as per policy.

You can update your shipping address in two ways:

Before placing an order:

1. Log in to your account.

2. Go to My Account > Addresses.

3. Click “Edit” under Shipping Address.

4. Enter the new address and click “Save Address.”

After placing an order:

• If the order hasn’t shipped yet, contact our Customer Support immediately—we’ll try our best to update it.

• If the order is already shipped, changes may not be possible, but you can try contacting the courier with your tracking number.

To track your order:

1. Log in to your account and go to “My Account.”

2. Click on the “Orders” section.

3. Find your order and click “View” to see the current status.

4. If your order has been shipped, you’ll find a tracking link or tracking number there.

You’ll also receive email or SMS updates with tracking information as soon as your order is dispatched.

You can reach us via email at [email protected] or call us at . Our customer support team is available Monday to Friday, 9 AM to 6 PM.

You can reach our Customer Support team through the following ways:

1. Email: [[email protected]]

2. Phone/WhatsApp: +91-78388-66688 (Available: Monday to Saturday, 9 AM to 6 PM)

3. Contact Form: Visit our Contact Us page and fill out the form.

4. Live Chat: If available, use the chat icon on the bottom corner of our website for instant help.

We’re here to assist you with orders, returns, product queries, and more!

If you entered the wrong shipping address, take action immediately:

• If your order hasn’t shipped yet:
  Contact our Customer Support as soon as possible. We’ll do our best to update the address before dispatch.

• If your order has already shipped:
  Unfortunately, we may not be able to change the address.

To avoid such issues, always double-check your address before confirming your order.

We try our best to ship all items in a single package. However, your order may arrive in multiple packages if:

• Items are shipped from different warehouses

• Some products have different processing times

• A product is on pre-order or temporarily out of stock

You’ll receive separate tracking details for each package, and we’ll keep you updated every step of the way.